Revolutionizing tech, AI-driven, innovation, partnerships, efficiency, growth, excellence, game-changer, expertise.

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9, SARK TOWER, EREBUS DRIVE, London, SE28 0GG
contact@aibase.uk
+44 7576 833337
+44 7576 833337
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UK & EU IT Dispatch

Field Engineer Network
On Demand

Explore Services
Modern Workplace

Desktop / EUC Support
IMACD & Break/Fix

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Secure IT Services

Cloud, Cyber & DevOps
Automation

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Onsite IT field engineer dispatch, EUC support, hands & eyes, cloud, cybersecurity, DevOps & IT automation — delivered with central coordination and SLA focus.

UK & EU IT Services

Your IT Services & Field Dispatch Partner

We deliver exceptional IT support through highly skilled professionals — from onsite engineer dispatch and EUC support to cloud, cybersecurity, DevOps and IT automation — helping your infrastructure run seamlessly and efficiently.

200+ Engineer Network

Certified IT engineers across the UK & Europe for ad-hoc, contract and project deployments.


SLA-Driven Delivery

Central coordination for incidents, rollouts and multi-site projects — reducing delivery risk and keeping operations running smoothly.

About Our Agency Insured & Compliant
capability Built to Deliver

One Partner for Onsite & Ongoing Support

From incidents to multi-site rollouts, Aibase provides engineer dispatch, EUC support, datacentre hands & eyes, and modern workplace capability (Microsoft 365, Azure AD, Intune, Autopilot) — backed by cloud, cybersecurity, DevOps and automation.

Our Mission

To deliver exceptional IT solutions through highly skilled professionals — providing top-tier manpower for IT support roles so your technology infrastructure operates seamlessly and efficiently.

Our Vision

To be a global leader in IT solutions — empowering businesses with intelligent, data-driven decisions and reliable delivery, creating unprecedented value through technology-based services.


Why Partner

Insured and compliant UK entity with a scalable engineer network, flexible per-project engagement, and an enterprise-focused delivery mindset — reducing delivery risk for clients and customers.


service Overview

Professional IT Services & Dispatch Coverage

F

Field Engineer
Dispatch

Ad-hoc and project-based onsite support across the UK & Europe with central coordination.

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E

Desktop / EUC
Support

IMACD, break/fix, Windows & macOS support, peripherals, and Microsoft Office troubleshooting.

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D

Datacentre
Hands & Eyes

Patching, cabling, rack/stack, hardware swaps, and onsite datacentre support when you need it.

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C

Cloud &
Modern Workplace

Microsoft 365, Azure AD, Intune, Autopilot and cloud migration assistance — plus DevOps, security and automation.

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+

Engineers

£m

Public Liability

Regions (UK & EU)

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delivery that scales

Keep Sites Running — Fast, Safe, Coordinated

We support everything from end-user devices to network and datacentre infrastructure — with the governance and insurance profile expected by enterprise partners.

  • Onsite IT field engineer dispatch (ad-hoc & project-based) and rollout projects.
  • Cloud services, cybersecurity, DevOps and IT automation — delivered with coordination and accountability.
Tell us How We Can Help

+

Engineer Coverage

Certified field engineers across the UK & Europe for onsite delivery.

£m

Liability Cover

Public liability insurance cover in place to support onsite work.

UK & EU Delivery

Dispatch services and project deployments with pan-European coverage.

Delivery Principles

What You Can Expect From Aibase

Central coordination, clear reporting and consistent standards across incidents, IMACD and project rollouts.

SLA Focus

Coordination & Delivery

Hands & eyes, network tasks and hardware swaps delivered safely with an enterprise mindset and insured coverage.

Onsite Execution

Datacentre & Network

Modern workplace, cloud and infrastructure support aligned to Microsoft 365, Azure AD, Intune and Autopilot deployments.

Modern Workplace

Cloud & Endpoint

Field Engineer Dispatch

Desktop / EUC Support

Laptop Refresh

Datacentre Hands & Eyes

Cloud Services

Cybersecurity DevOps

IT Support

Frequently Asked Questions

We provide onsite IT field engineer dispatch (ad-hoc & project-based), desktop/EUC support (IMACD, break-fix), laptop refresh & rollout projects, network & datacentre hands & eyes, plus cloud services, cybersecurity, DevOps and IT automation — delivered with central coordination and SLA-driven delivery.

Yes — we operate as an IT services & field dispatch partner with a scalable engineer network across the UK and Europe, supporting ad-hoc tasks and broader rollouts.

Hands & eyes covers onsite datacentre and network tasks such as patching, cabling, rack/stack, hardware swaps and basic troubleshooting — executed by engineers under central coordination.

Yes — we operate as an insured and compliant UK entity with public liability cover and professional indemnity in place, including coverage for subcontractors and worldwide onsite activities.